Privacy Policy

Privacy Policies

At Ideal we are strongly committed to protecting your privacy. We use the information you provide to effectively and safely process your orders and to provide a more personalized and efficient online shopping experience. We can also use your information to tell you about changes in our services, or about special offers we think you'll find valuable. We provide this service only if you choose to allow us to do so through your account settings. We do not sell, trade or rent your personal information to any other business or outside parties.

Security Issues

Ideal handles all customer information using the secure server layer (SSL) technology. Our secure server software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Ideal provides the option to either keep a customer’s credit card information on file, or eliminate it after each order. If you are still not comfortable with giving your credit card online, you can fax us at (877) 429-3350.


Cookies are small pieces of information stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as store items in your shopping cart between visits and fill in your ship to and bill to addresses for you after your first visit. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent this from happening. Our cookies allow us to provide value added features for your convenience. These are limited to maintaining items in your shopping cart between visits, and keeping the billing and shipping addresses assigned to your account.

Information Accuracy

We strive to keep all of our customer accounts accurate and personal information up to date. We want to maintain the highest accuracy of all personal information supplied to us. Options and tools are available that will allow you to review and update your account information through online access to your account. The information stored in your computer with cookies are only temporary. We are committed to your privacy and are actively involved in and support current industry initiatives to preserve individual privacy rights on the internet. Personal data privacy is a major focus for the Ideal team, and we want to meet the highest standards in this area. If at any point you wish to have your personal account information removed from our system, please let us know.

Promotional Offers

Occasionally, we may send promotional offers to selected groups of Ideal customers outlining special offers or deals. These may include promotions in which we have joined with an affiliate or outside business to run a joint campaign. When we do this, we do not give any outside business your name, address or information. Such offers will always contain an unsubscribe option so you may indicate if you do not wish to receive any future offers. You will be able to change this preference online by visiting your account on Ideal and using the Newsletter Sign-up checkbox.
Ideal reserves the right to change/modify this Privacy Policy at any time. Ideal also reserves the right to co-operate with the local, provincial and national officials during investigations requiring customer information - in the interest of justice and all that is good - these can include reports about unlawful user activities on our Web Site. We appreciate your understanding regarding these policies and thank you for shopping at Ideal If you have any issues or concerns, please email us at

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